In today’s fast-paced digital world, having the right IT infrastructure and support isn’t just an advantage — it’s essential. At Desktek, we provide reliable, forward-thinking IT consulting and support services tailored to small and medium-sized businesses across Australia.
Whether you’re looking to improve cybersecurity, streamline your systems, or scale up with confidence, our expert team is here to guide you every step of the way.
Help Desk Support (Remote & Onsite)
Fast assistance for day-to-day tech issues — from printing problems to app crashes.Break/Fix Support
Hardware and software troubleshooting and repair services.Network & Connectivity Support
Diagnose and resolve issues with internet, Wi-Fi, firewalls, and LAN/WAN.Email & Productivity Suite Support
Microsoft 365, Google Workspace, and third-party email issues.Printer, Scanner & Peripheral Support
Setup, troubleshooting, and configuration of connected office hardware.User Account Management
Password resets, MFA support, user onboarding/offboarding, and permissions management.
Technology Consulting & Roadmapping
Strategic advice on scaling, new tech adoption, and system improvements.License & Subscription Management
Keep software costs down and stay compliant with vendors like Microsoft, Adobe, etc.IT Budgeting & Procurement Advice
We help choose and source cost-effective, compatible tech.Vendor Management
We can deal with ISPs, software providers, and third-party services on your behalf.
Endpoint Protection & Antivirus Support
Install and manage EDR tools like SentinelOne or Bitdefender.Firewall & VPN Configuration
Support for secure remote access and network protection.Incident Response
Immediate help with cyber incidents, including malware, phishing, or data breaches.Security Awareness & User Training
Help clients educate staff about phishing, password hygiene, etc.
